faq.webp

Frequently Asked Questions

The Vessel

Blue Zephyr is a boutique cruise vessel of limited capacity, designed for premium travelers seeking an authentic Aegean experience combined with comfort, refined service, and a relaxed onboard atmosphere.

Blue Zephyr accommodates up to 114 guests, ensuring a calm environment and a highly personalized cruising experience.

The vessel features 57 cabins across selected categories, all with private en-suite bathrooms.

Blue Zephyr offers a limited number of cabins suitable for guests with mobility issues. Guests requiring a wheelchair must bring their own standard-size, collapsible wheelchair. We strongly recommend contacting us via email before booking to discuss your specific requirements.

Cruises & Duration

Blue Zephyr operates five (5) distinct cruise itineraries, each carefully curated to showcase different regions of the Aegean.

Blue Zephyr offers five (5) carefully curated 7-night cruises, each designed to showcase different destinations, cultures, and experiences across the Greek Islands.

Due to the nature of our itineraries and the boutique environment of the vessel, Blue Zephyr Cruises provides an adults-only experience. We do not maintain facilities or services for guests under the age of eighteen (18). However, passengers aged sixteen (16) and seventeen (17) are welcome when accompanied by a parent, legal guardian, or another responsible adult authorized by the Carrier. We do not accept unaccompanied passengers under the age of eighteen (18).

Cruise Fare Inclusions

  • Accommodation in your selected suite

  • Full board dining (breakfast, lunch and dinner)

  • Dry House wine (white or red), Greek beer and soft drinks served during meals

  • Welcome drink upon embarkation

  • Welcome dinner

  • Captain's Farewell dinner

  • Water, coffee, tea, selected snacks available throughout the day

  • basic Wi-Fi

  • Onboard entertainment according to the daily program

  • Access to Outdoor Gym

  • Access to the ship's Library

  • Shore excursions

  • Spa & massage services

  • Beauty Salon services

  • Premium beverages and specialty drinks

  • Wi-Fi upgrades

  • Specialty Menu selections

  • Laundry services

  • E-bikes rentals

  • Personal expenses and onboard purchases

  • Medical services beyond basic onboard assistance

  • Transfers, port charges, and gratuities (where applicable)

  • Any service, product, amenity or benefit not expressly listed as included in the cruise fare shall be considered excluded and may be subject to additional charges.

Itineraries

All cruises depart from and return to Lavrio, unless otherwise specified in the individual itinerary. The port is conveniently located approximately 35 minutes from Athens International Airport.

Depending on the cruise selected, itineraries include carefully chosen destinations in the Cyclades and the Eastern Aegean, such as: Syros, Mykonos, Naxos, Paros, Samos, as well as Kuşadası, among others.

No. Each of the five (5) cruises follows a different itinerary, which is presented in detail on the respective cruise page.

Yes. The itinerary may be adjusted for safety reasons, weather conditions, or port authority instructions, at the discretion of the Captain.

Cabins & Onboard Facilities

Yes. All cabins feature private en-suite bathrooms, with either a shower or a bathtub depending on the suite category. Essential onboard amenities are included in every suite for a comfortable stay.

Yes. We have twenty-three (23) cabins with private balconies available, subject to availability.

Blue Zephyr offers a variety of indoor and outdoor spaces designed for relaxation, dining, and socializing, including:

  • Thalassa Estiatorio and Kyma Taverna

  • Opa! Bar, Yamas Bar and Kyma Bar

  • Main Lounge with piano, coffee station, and entertainment venue

  • Panorama Lounge with library, board games, and panoramic Aegean views

  • Sun Deck with loungers, outdoor sofas, and open-air seating

All Blue Zephyr cabins accommodate a maximum of two guests. Cabins may also be booked for single occupancy, subject to availability and the applicable single occupancy supplement.

Yes. All cabins are designed for double occupancy; however, they may also be allocated for single occupancy, subject to availability. Please contact us at the time of booking for information regarding the applicable single occupancy charge.

Dining & Services

Yes. All daily onboard meals are included, including breakfast, lunch, and dinner, offering a refined dining experience throughout the journey.

Yes. During meals, complimentary dry house wine (white or red), Greek beer, and soft drinks are included. Outside meal times, alcoholic beverages and soft drinks are available at an additional charge. Water, coffee, and tea are available throughout the day. Premium wines, spirits, cocktails, and other specialty beverages are available at an additional charge.

Yes. Basic Wi-Fi is included for all guests. Additional Wi-Fi packages are available for guests requiring higher speeds or extended connectivity.

Shore Excursions & Free Time

No. Shore excursions are optional and offered at an additional cost.

Yes. Guests are free to explore each port independently during scheduled port calls.

Bookings & Payments

Bookings can be made:

  • directly through the official Blue Zephyr website

  • via authorized travel agencies and partners

Yes. A deposit equal to 30% of the total cruise fare is required to confirm the booking, in accordance with the Terms & Conditions.

In accordance with our Booking Terms & Conditions, a deposit equal to 30% of the total cruise fare is required at the time of booking to secure the reservation. The remaining balance must be paid no later than 90 days prior to departure. For last-minute bookings, full payment is required at the time of booking. Guests may not embark unless the cruise fare has been paid in full in advance.

Yes. Online payments are processed through PCI-compliant, secure payment providers using encrypted connections.
Blue Zephyr does not store complete credit or debit card information.

Yes. Upon successful payment, a confirmation email will be issued to the email address provided during booking, confirming your reservation and payment.
If you do not receive your confirmation email, please check your spam folder.

We accept payment by bank transfer and PayPal.
Guests choosing to pay via PayPal are subject to an additional 6% payment processing, administration and transaction charge.

No. All onboard purchases, services and charges must be settled by credit or debit card. Cash payments are not accepted onboard.

Cancellations & Changes

You may cancel without charge within 15 calendar days of booking confirmation, provided your cancellation is received more than 90 days before departure.

After this initial period, the following cancellation charges apply per cancelling guest:

  • 365 days or more before departure: €150 per person, per cruise.

  • 364–211 days before departure: 10% of the cruise fare.

  • 210–91 days before departure: 30% of the cruise fare.

  • 90 days or less before departure: 100% of the cruise fare.

For bookings made 90 days or less before departure, a 100% cancellation charge applies from confirmation.

Cancellation requests must be submitted by email. A cancellation does not automatically entitle you to a Future Cruise Credit or a change of departure date.

For full details and applicable exceptions, please refer to our Booking Terms & Conditions.

Passenger substitution is permitted up to 30 days prior to departure, subject to written request and company approval.

Embarkation & Travel Documents

A valid passport or national ID is required. For itineraries including Kuşadası, a passport is mandatory.

Guests are requested to arrive at least 2 hours prior to departure.

No. For safety and structural reasons, Blue Zephyr Cruises cannot accommodate any animals on board, including service or emotional support animals.

Safety & Compliance

Yes. Blue Zephyr operates in full compliance with all applicable international and European passenger safety regulations.

The ship features a double-hull construction and an ice-strengthened design, contributing to enhanced safety, stability, and comfort at sea.

A general practitioner is available onboard to provide basic medical assistance.
Medical services are limited in scope, and any treatment beyond onboard capabilities will be arranged ashore, subject to local availability.

For safety reasons, Blue Zephyr Cruises cannot accept guests who will have entered their 30th week of pregnancy at any time during the cruise. Please note that onboard medical facilities are limited and not equipped for obstetric care.

Copyright © 2026 Blue Zephyr Cruises. All Rights Reserved.

Designed + Developed by Reach